FAQ

FAQs

Do you offer promotions for entire wedding parties?

We do! The groom’s tux/suit rental will be free with 5 other rentals paid in full.

How long does it take to ship?

Formal Affair Boutique will ship your order within 3-5 days after order is placed. We approximate delivery in 7-10 days.

How do I know what size I need?

There are size guidelines for all items. Check brand and make sure you are looking at the correct size chart for your item.

What shipping carrier do you use?

We use UPS, USPS, FedX, and DHL.

Do you ship Internationally?

We do not currently ship internationally. We ship continental US by UPS or USPS. Alaska and Hawaii ship UPS or DHL.

What are shipping costs and do you offer Rush delivery?

We offer regular shipping at a flat rate $9.95. Next day shipping is available for $59.95 and 2-3 day is available for 29.95.

Can you return your purchase?

We do not currently offer refunds. Due to the nature of our product, all sales are final sales. We do not allow refunds or exchanges.

Do you restock items after they are sold out?

We are happy to check availability on an item if you send us an email inquiry at shopformalaffair@gmail.com

If I buy sale items, what condition will they be in?

All items are new with tags and are reviewed before shipping out. They may have been tried on but they are well maintained. If there is any notable damage, we will email you before shipping your order.

What is the standard length of a dress?

Standard length on a long dress is 57”-60” and most short dresses are 27”-33” in length.

Does Formal Affair have a store?

YES! We do have a brick and mortar store. You can call us anytime during business hours. Our store number is 502-409-9805.

What forms of payment are accepted?

We accept Visa, Mastercard, American Express, and Discover.

What are the fit differences in a tuxedo or suit?

The classic fit covers a broad range of body types and is appropriate for any size. A modern fit will taper slightly in the waist and fit more narrow through the body. A trim fit will hug your shoulders and contour your body.